First Section
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Introduction- Types of Acute Requests (1:57)
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Type 1- Diagnosed Controlled Chronic Condition (2:08)
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Type 2- Diagnosed Uncontrolled Chronic Condition (3:25)
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Type 3- Historically Diagnosed Acute Condition (5:12)
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Type 4- Historically Prescribed Medication for an Undiagnosed Condition (1:33)
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Considerations when Processing Acute Requests (3:27)
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Examples (6:25)
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